Solinba

E-mail

Password

Register Forgot password?

NameDescriptionContent
    The Latest Preferential
Warranty
Source: | Author:Solinba Inverter | Publish time: 2018-07-23 | 1376 Views | Share:
Introduction

The inverters produced by our company are guaranteed to be handled in the easiest way. For the warranty period for each product, see the table below, and the warranty period varies by product category.

Our inverters are sold in refurbished ("second-hand") with different warranty services. You can contact customer service at jadehong123@hotmail.com to confirm the specific warranty period.

Product type    
Warranty period
on grid tie inverter
12 months
off grid power inverter
12 months
Product accessories
18 months


This limited warranty provided by the manufacturer does not affect the legal statutory warranty required by law.


Products that do not affect the secondary sale and are not damaged can be returned to the full refund within 30 days for any reason after the item is delivered to the designated shipping address. After the item is returned, our warehouse will check and the refund process begins.

    
●Return must include all factory accessories
    
● Items must be returned in their original packaging
    
● For non-quality related warranty claims, the buyer is responsible for shipping costs
    
● For non-quality related warranty claims, Anker refunds the cost of the product itself
    
●If the item does not meet the above requirements, it may refuse to return

    
A 30-day unreasonable refund request expires 30 days after the refund request is submitted. This request is automatically closed for items that have not been scheduled to be returned within 30 days of expiration. A non-quality issue refund request cannot be processed after 30 days. For items purchased directly from non-Solinba online stores, please contact the relevant website for a refund. See below for quality issues.

Quality problem warranty